Bombardier is delighted with the news that its UK trains were found to be the best in nine of the 11 design areas assessed by the UK’s travelling public in a recent study conducted by Passenger Focus, the official rail users watchdog in the UK. The study considered passengers’ views of the internal layout, facilities and design features of current intercity rolling stock, looking specifically at long-distance journeys on nine different types of trains in current UK operation. The research compared the general public’s satisfaction in 11 different design aspects of the vehicles, including seating comfort, toilets and luggage provision.
Across the 11 design areas considered, the train types that received the most favourable approval ratings were the Class 222s, operated at the time by Hull Trains and East Midlands Trains. Bombardier’s Voyager trains, in operation on Arriva CrossCountry services, also scored well, with Bombardier’s DEMUs topping nine of the 11 categories.
Commenting on this achievement Colin S Walton, Chairman Bombardier Transporation UK, said: “We constantly strive to improve the travelling environment of our products, so we are delighted that our trains have been well received by the general public. Thanks should go to Passenger Focus for this extremely valuable research that will help us to develop our future generation of products, taking the travelling experience to new levels of comfort and reliablilty.”
Tim Shoveller, Managing Director of East Midlands Trains added: “It’s great news to hear that our Meridian Trains have scored so highly with the travelling public. As a company, we’re constantly investing to make further improvements to our fleet and are currently in the process of a multi million pound depot improvement programme that will help to ensure our Meridians Trains keep their place as one of the UK’s favourites, and also take the extra step to become one of the most reliable fleets on the network.”
(Source: Transport Weekly)
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