NYK NA selects IAS drayage management system

NYK North America said Tuesday it has selected IAS-Trinium’s DispatchManager to help automate the firm’s trucking company dray dispatch, work order and invoicing process.

   Implementation of the IAS-Trinium system is hoped to enable NYK to “more efficiently manage trucking vendors and improve customer service responsiveness.”

   “DispatchManager will eliminate the need to manually process invoices and work orders, enabling NYK to more productively utilize our staff in this challenging market, while also positioning us to more efficiently manage our growth over the coming years.” said Greg Tuthill, senior vice president of operating services for NYK North America.

   NYK NA also expects the IAS-Trinium system to improve customer service by providing timely “proof-of-deliveries” to customers and faster work order issue resolution due to the online accessibility of information, which will be directly integrated into NYK’s existing transportation management system.

   According to NYK NA, the IAS-Trinium system will allow NYK’s partner trucking companies to submit all invoices electronically, reducing errors and eliminating paperwork.

Source: American Shipper