Swiss WorldCargo launch with future cargo management system

Swiss WorldCargo, the cargo division of Swiss International Air Lines Ltd., has officially gone live with Swiss Worx, a customised version of the comprehensive end-to-end IT cargo management system SkyChain developed by Mercator, the Dubai-based business technology provider.

With most cargo carriers using systems that are ten to thirty years old, there has been a

clear recent call for more flexibility. Using the latest Java technology, Swiss Worx substantially meets this demand and improves business efficiencies across the air freight life cycle. As the system was made available to outside cargo operators, Swiss WorldCargo was the first one to take advantage of the opportunity. 

SWISS' Chief Cargo Officer Oliver Evans says: We can look back on a smooth and seamless

migration in what has been the biggest IT project in SWISS' history to date. Kicked off in

January 2007, the project actually saw the involvement of over 50 IT and cargo professionals

in Zurich and Dubai and the overall effort of some 7 000 personnel-days. This could only be achieved thanks to the dedication and hard work of our team, our suppliers, and the great

loyalty and trust of our customers. The greatest challenge facing the air cargo industry today is the integrity of data across

all interfaces in the management of complex supply chains for our customers, Evans

continues. With Swiss Worx, we have seized the opportunity to improve efficiency, raise

quality and to streamline our processes for today's needs. Moreover we will be ready for all

future changes and enhancements as the industry adapts to new challenges and the necessity to provide ever increasing value to the end customers of airfreight.Patrick Naef, President, Mercator, comments: This has been one of our most exciting

projects, and we have benefitted from an outstanding collaborative team spirit. The SWISS

team has been an inspiration with their insights on cargo operations which have further

enhanced our cargo business technology.

Swiss Worx seamlessly integrates with other systems to ensure the timely availability of the

information required for all commercial and operational business purposes. The new system

also addresses both the current and the future needs of Swiss WorldCargo in all business

areas including network-wide sales and reservations, capacity management, pricing,

contribution management and (in the future) e-commerce.

Source: Transportweekly