Swissport upgrades track-and-trace website

Swissport Cargo Services has launched an improved version of it’s FREIGHTfinder Track and Trace website.

New functionality includes customer specific information available in real-time, with access through secure log-in. This compliments historic AWB tracking. One of the key advantages to the system is that information can be seen at airline or station level, negating the need to check multiple sites. If the shipment is handled in multiple Swissport stations the full history can be retrieved from all stations on a password protected basis.

"We operate in a service industry where our customers need transparency regarding the status and availability of shipments. Our commitment to IT and innovative solutions does not just involve new products, but constant development of what we already have. This type of active engagement will remain a top priority for us through 2010 and beyond,” said John Batten, executive vice-president global cargo.
(Source:www.cargonewsasia.com)