CEVA Logistics has renewed a contract to deliver and install office solutions and supplies for Ricoh UK.
The two companies have worked together for 18 years and this latest renewal also includes an expansion to support Ricoh's recent growth following the integration of its wholly-owned units Infotec UK and IKON UK, a CEVA statement said.
Following a competitive tender, CEVA maintains responsibility for providing a two-tier service from Ricoh's distribution centre in Wellingborough, Northamptonshire. The operation involves scheduled 48 hour distribution of office equipment to dealers and order fulfilment to end users, which includes installation of machinery at customers' premises and a demonstration of the machines' basic functions.
CEVA operates a specialised vehicle fleet to transport Ricoh's products, which have air suspension brakes, interior vehicle padding and unique load restraint systems to ensure that the carefully calibrated machines arrive safely. CEVA also utilises Powermate units, stair-climbing equipment, to reduce the need for manual handling of bulky and heavy machines.
"The contract extension is a direct result of the high performance and excellent standards continually achieved by CEVA. Their ability to respond quickly to increases in volume is a testament to their expertise and flexibility," said Mark Robinson, Ricoh UK operations director.
"We are now very keen to enhance Ricoh's UK supply chain process by working with CEVA to explore value-added services and enhance the experience of our customers, while continuing to improve efficiency and control our costs."
(Source:www.schednet.com)