KPIs for Shipping

Date: 25th Jun, 2009 - 26th Jun, 2009
Location: London, UK
Organiser: Lloyd's Maritime Academy
Tel: +44 (0) 20 7017 5510
Fax: +44 (0) 20 7107 4745
Email: maritimecustserv@@informa.com
 

Lloyd's Maritime Academy is delighted to announce KPIs for Shipping: Strategy and Performance Management, the first practical training seminar of its kind.

In this course, company managers have a unique opportunity to be leaders in their field by incorporating operational KPIs into a more comprehensive performance management framework that considers financial, customer, process and innovation measures.

Led by Dr. Photis M Panayides and Dr. Andreas Petrou, who have been personally involved in the development and implementation of KPIs and the balanced scorecard framework in the shipping/ship operating context, this course is designed to help managers understand how to develop a performance management system capable of meeting the customers' and shareholders' ever increasing requirements.

Based on the balanced scorecard perspective and through real cases drawn from company engagements, participants will be able to link strategy to operations by incorporating KPIs that span across the whole business.

Moreover, participants will learn how processes and systems in the organisation such as reporting, communication, appraisal/rewards, strategy review and budgeting should be aligned to create a dynamic system that encourages sustainable growth and renewal.

 

URL: http://www.lloydsmaritimeacademy.com/kpis